Operations and Analytics

Steven J. Rudnick


Steve Rudnick teaches Operations Management and Business Analytics and Research at Lake Forest Graduate School of Management.  As a faculty member, Steve also designed and delivered interactive, in-person and online training programs to MBA students on the topics of operations management and management analytics. He is currently bench lead for the management analytics curriculum, and has consistently received high course evaluation scores for knowledge, execution of curriculum, and instructional performance. 

Steve is currently Director, Legal Spend Management at QuisLex, an award-winning managed legal services provider specializing in executing complex document review, contract management, and compliance projects for leading corporations and law firms throughout the world.  Formerly he was National and Canadian Legal Bill Review Manager at Zurich Financial Services. In that role he has developed and implemented operational excellence for a multinational legal invoice audit department. He also created defined metrics and a balanced scorecard approach to assure the unit's success. Prior to that role, he was the Supply Chain Operations Management/Project Manager, also at Zurich, in which he managed all aspects of vendor approval and usage for more than 2,000 services vendors nationwide. He provided due diligence, compliance, usage metrics, yearly benchmarking, and implementation projects for all services vendors utilized at the Zurich North America services SSU.

Video Introduction "https://www.youtube.com/embed/1_WKvY3TJlY "

Business Leader Faculty® Since 1993

Professional Experience

Director, Legal Spend Management


Manager, Legal Bill Review

Zurich-American Insurance


Lake Forest Graduate School of Management

Master in Business Administration

University of Rochester

Bachelor of Science

University of Rochester

Bachelor of Arts