(3 semester credit hours)

Students study how individuals and groups within an organization communicate and how their communication strategically shapes business outcomes both internally and externally.  It examines the impact of communication on interpersonal relationships among employees at all levels, as well as the flow of information through formal and informal channels, and social networks.  Students will learn critical communication skills necessary for successful leadership in organizational settings.  Students will fine-tune their written, verbal and listening skills, and learn how to communicate effectively to their managers, peers, and subordinates (both individually and among teams). Students will learn how to frame impactful messages for different audiences, using various communication tools (face-to-face and virtual).  Students will learn persuasive presentation and storytelling techniques to engage and motivate their audiences.  Fundamental concepts and guidelines are reinforced through practical assignments, ongoing instructor/peer/self-critique, and team activities.