Supervisory Leaders Program

Our Supervisory Leaders Program incorporates communication and leadership skills vital to managerial success. Supervisors, newly promoted or experienced with limited formal development, can benefit from this foundational people management program.

MANAGERIAL STYLE

  • Apply strengths of your communication style to become a more effective manager
  • Create a motivational work environment for your team
  • Flex your management style to develop people and manage situations

COACHING AND FEEDBACK

  • Deliver constructive feedback to foster positive performance
  • Practice constructive coaching conversations
  • Utilize situational coaching to deliver targeted feedback

BUILDING AND LEADING TEAMS

  • Define and identify the stages of team development
  • Recognize how your communication, behavior and management styles shape the work environment for your team
  • Use strategies to maximize team effectiveness and productivity

DELEGATING & SETTING PRIORITIES

  • Explore when to delegate work and when to retain projects
  • Set and communicate clear expectations
  • Adopt tools and practices that will focus the team on priorities

MANAGE CONFLICTS & REDUCE BARRIERS TO SUCCESS

  • Recognize conflict triggers and analyze root causes of conflict
  • Manage reactions to conflict
  • Apply strategies to create harmony in the workplace
  • Identify workflow problem areas and offer solutions