Leaders who truly change lives have the extraordinary ability to engage others by embracing differences and forming strong connections with employees.
Great leaders change lives both inside and outside the workplace. Whether they are managing dozens of employees or thousands, they build strong connections with people and inspire them to reach their highest potential. They understand that the success of a company is based on people.
Engaging others is increasingly critical in today’s diverse workplace. Beyond generational and social differences, many organizations span global borders. Leaders need to manage a range of individual personalities, experiences, skills, and backgrounds. The best leaders use their skills and self-knowledge to leverage these differences and turn them into opportunities.
Strong leaders who effectively engage others:
- Welcome differences. Acknowledge and appreciate the variety of working styles, skill sets, and cultural backgrounds of others. Build and motivate teams that leverage these differences. Get comfortable working with others up, down, and across the organizational chart. Understand and utilize the strengths of others to maximize outcomes and participation.
- Trust others. Engage employees by having them take the reins. Value and support employees by identifying and nurturing talent to unleash their potential and expand performance excellence.
- Are self-aware. See their own biases and do not let preconceptions dictate decisions. Manage their own feelings and recognize the feelings of others to build productive, long-lasting working relationships. Know how to best leverage their own working style.
- Break communications barriers. Understand organizational dynamics and successfully convey ideas, instructions and feedback. Recognize the role of cultural and generational norms and how they factor into communications. Create an environment of constructive candor. Set clear expectations. View conflict as a natural human tendency and manage disagreements constructively by listening and learning from others.
- Get personal. Consider everyone as individuals, not part of a cultural or functional group. Ask “why” to better understand the root of others’ ideas and decisions. Build security and trust by acting in a consistent manner day after day. Remove filters in communication to be cleaner and clearer. In a tech-driven world, find ways to convey warmth in communication.
LFGSM Leaders on Engaging Others
On a daily basis we deal with people all over the world. And while that can provide many challenges, it also gives you a vast skill set you can tap into, driving your business forward.
- Janice Aull, Manager of Organizational Capability at CDW, and LFGSM Business Leader Faculty®
When employees begin to understand that all co-workers have intrinsic characteristics that contribute to a productive team, corporations can foster a more harmonious and productive environment and eliminate some of the negative assumptions or misinterpretations between staff.- Dr.Bryan J. Watkins, Vice President and Chief Academic Officer, LFGSM