Consumer Information and Policies
Complaints (Non-Title IX)
Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act
Consistent with federal law, LFGSM publishes an annual security report on or before October 1 of each year. The report includes statistics for the previous three years concerning reported crimes that occurred on any LFGSM campus and corporate sponsored sites, or on public property within or immediately adjacent to and accessible to the campus. The report also includes information on reporting crimes and other emergencies, crime prevention, and other important matters about security at each campus, location and corporate-sponsored location. The annual security compliance document is available here for download.
LFGSM complies with the Americans with Disabilities Act in making reasonable accommodations for qualified students with disabilities. Documentation of the student's disability and how it affects his/her course participation must be submitted to the Director of Student Services. Any student with special needs or difficulties in learning and/or in completing course requirements should notify the instructor immediately so that available and reasonable accommodations can be arranged. It is the student's responsibility to disclose his/her accommodation request with the instructor and discuss the necessary arrangements. Assistance with these arrangements can be facilitated with the help of Student Service upon request.
All information provided to LFGSM is kept confidential in accordance with the Family Educational Rights and Privacy Act (FERPA) of 1974 (Public Law 93-380). Except as required by law, no information regarding attendance, grades or any other aspect of students' academic standing will be released to any third party without written student consent. The records are maintained for five years after graduation or at least six years after a student's last day of attendance. Students have the right to file a complaint with the Family Policy Compliance Office, Department of Education, 400 Maryland Avenue SW, 600 Independence Avenue SW, Washington, DC 20202-5920, concerning any alleged failure by LFGSM to comply with FERPA. More information on FERPA is available in the LFGSM Student Handbook.
FERPA ANNUAL NOTICE -- POSSIBLE FEDERAL AND STATE DATA COLLECTION AND USE
As of January 3, 2012, the U.S. Department of Education's FERPA regulations expand the circumstances under which a student's education records and personally identifiable information (PII) contained in such records -- including Social Security Number, grades, or other private information -- may be accessed without the student's consent. First, the U.S. Comptroller General, the U.S. Attorney General, the U.S. Secretary of Education, or state and local education authorities ("federal and state authorities") may allow access to student records and PII without consent to any third party designated by a federal or state authority to evaluate a federal- or state-supported education program. The evaluation may relate to any program that is "principally engaged in the provision of education", such as early childhood education and job training, as well as any program that is administered by an education agency or institution. Second, federal and state authorities may allow access to students' education records and PII without their consent to researchers performing certain types of studies, in certain cases even when LFGSM objects to or does not request such research. Federal and state authorities must obtain certain use-restriction and data security promises from the entities that they authorize to receive a student's PII, but the authorities need not maintain direct control over such entities. In addition, in connection with statewide longitudinal data systems, state authorities may collect, compile, permanently retain, and share without students' consent PII from their education records, and they may track their participation in education and other programs by linking such PII to other personal information about students that they obtain from other federal or state data sources, including workforce development, unemployment insurance, child welfare, juvenile justice, military service, and migrant student records systems.
The Solomon Amendment (10 U.S.C. §983, effective January 2000) is a federal law that mandates that colleges provide student recruiting information upon request to military recruiting organizations. The request and information released by the college is limited to military recruiting purposes only. The request for information must be in writing on letterhead that clearly identifies the military recruiting organization. The release of student recruiting information follows the FERPA guidelines defining student directory information. Students are not permitted under federal law to restrict the release of this information specifically to military organizations, but if students withhold the release of directory information generally, then the college may not release this information to military organizations.
Section 65 of the law specifies the prohibited areas where conceal carry licensees cannot legally carry a firearm: "A Licensee under this Act shall not knowingly carry a firearm on or into any building, classroom, laboratory, medical clinic, hospital, artistic venue, entertainment venue, officially recognized university-related property under the control of a public or private community college, college, or university." LFGSM qualifies as a prohibited area. Conceal carry licensees CANNOT legally carry a firearm on LFGSM property.
LFGSM encourages student to make every effort to resolve their problems and concerns directly and informally with faculty members or other involved parties. If informal discussions between the involved parties do not result in a resolution of the problem, students may initiate a formal complaint by submitting a written complaint using the Complaint Form found on my.LFGSM.edu. The formal complaint must be submitted to firstname.lastname@example.org within thirty business days of the incident or concern. The full complaint process may be found in the LFGSM Academic Catalog.
Face-to-face, online, or video/web conference students residing in the State of Illinois who are dissatisfied with the School's response to their complaint, or who are not able to file a complaint with the School, may file a formal complaint with the Higher Learning Commission (HLC) or the Illinois Board of Higher Education (IBHE). Online or video/web conference students residing in a state participating in the State Authorization Reciprocity Agreement (SARA) may file a formal complaint with the Illinois Board of Higher Education (IBHE). Online or video/web conference students residing in a non-SARA state (as of 7/1/2017: CA, FL, MA) may file a formal complaint with their state education entity, as listed below:
FLORIDA: Student Complaint Process
Florida Department of Education
Turlington Building, Suite 1514
325 West Gaines Street
Tallahassee, Florida 32399
MASSACHUSETTS: Student Complaint Process
Massachusetts Board of Higher Education
One Ashburton Place
Boston, MA 02108
LFGSM is an independent, accredited, non-profit graduate school, and is registered as a 501(c)3 corporation.